
Gwen Navarrete Klapperich | Klapperich International Training Associates (KITA) LLC
Our Story: Gwen Navarrete Klapperich – Klapperich International Training Associates (KITA) LLC
At BIA Hawaii, we value educators who empower others through knowledge, inclusion, and professional growth. Gwen Navarrete Klapperich, M.Ed., CPTD®, CPACC is one of those educators—a nationally certified talent development expert who has dedicated her career to helping professionals grow, thrive, and succeed.
Building the Future: Mentorship & Community Impact
Gwen is the founder and Learning Consultant/Owner of Klapperich International Training Associates (KITA) LLC, a firm that provides strategic training solutions for organizations of all sizes. Her work focuses on employee development, diversity & inclusion, performance consulting, and workplace health and safety—critical areas that elevate not only individuals, but entire company cultures.
With over 20 years of experience across multiple industries—retail, healthcare, government, call centers, hospitality, nonprofits, and continuing education—Gwen brings both depth and versatility to every training she leads. Whether she’s helping a construction firm improve safety protocols or guiding a nonprofit through an inclusive leadership workshop, her approach is grounded in empathy, effectiveness, and results.
Her credentials reflect that expertise. Gwen holds:
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The CPTD® (Certified Professional in Talent Development) from the Association for Talent Development, a gold standard in adult learning and performance.
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The CPACC (Certified Professional in Accessibility Core Competencies) from the International Association of Accessibility Professionals, highlighting her commitment to inclusive learning environments.
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A Master’s in Education with a focus on Training & Performance Improvement from Capella University.
What sets Gwen apart is her passion for adult education. She understands the challenges of learning new skills later in life, especially in high-demand fields like construction and safety. Through her work, she’s helped countless individuals and teams overcome those hurdles and find confidence in their capabilities.
Why We Support BIA-Hawaii
Gwen’s collaboration with BIA Hawaii reflects our shared mission to foster a skilled, inclusive, and future-ready workforce. Her training sessions—whether focused on health and safety, leadership, or soft skills—are engaging, practical, and transformative, offering learners the tools they need to succeed in the field and beyond.
By bringing her decades of expertise to BIA classrooms, Gwen helps shape the next generation of Hawaii’s workforce, ensuring they are not only technically proficient but also equipped with the communication, cultural awareness, and problem-solving skills essential for long-term success.
We are proud to recognize and thank Gwen Navarrete Klapperich for her invaluable contributions to professional development and workforce education in Hawaii. Her work embodies the spirit of empowerment, progress, and excellence that BIA Hawaii stands for.