Maui Support

• Recovery and Rebuilding - First Steps Infosheet

• Recovery and Rebuilding - Hiring a Contractor Infosheet

• Recovery and Rebuilding - Property Documentation Infosheet

• Complying with the EPA Lead Paint Rule During Emergency Renovations Infosheet

• How Home Builders Can Help Their Communities Rebuild After a Disaster Infosheet

• Council of the County of Maui. View Council agendas as they are posted, links to participate in Council meetings.

• HMAA Benefit Advisory: https://www.hmaa.com/news/benefit-advisory-maui-and-hawaii-island-wildfires/

• ALTRES Benefit Advisory: 

  In light of the recent disaster, our retirement plan administrator, Slavic401k will be honoring a temporary change to the ALTRES 401(k) withdrawal policy for all Hawaii participants.
   
  Effective immediately and until January 1, 2024, Altres will be waiving all distribution fees (including loans, hardship withdrawals, terminations, etc.) associated with Hawaii participants' 401(k) accounts. This decision has been made to provide increased financial flexibility during this period of recovery and rebuilding. While withdrawal fees are waived during this period, regular income tax and any applicable penalties for early withdrawal may still apply based on individual circumstances. Contact Altres at 401k@altres.com or (808) 591-4904.

• Small Business Administration (SBA) loans. Businesses can apply for up to $2 million for physical damage or economic injury.

  • Economic Injury Disaster Loans (EIDL). Small businesses, small agricultural businesses, and nonprofits that have not experienced physical damage but have sustained significant economic losses as a result of the fires, may be eligible for up to $2 million in Economic Injury Disaster Loans (EIDL) to meet necessary financial obligations. The deadline to apply for EIDL is May 10, 2024.

  • SBA Physical Damage Disaster Loans may be available to businesses to repair or replace disaster-damaged property, inventory, and supplies or meet their necessary financial obligations. Disaster loans help restore businesses to pre-disaster conditions, and, in some cases, protect from future disasters. They cannot be used to expand or upgrade businesses and cannot exceed the verified uninsured disaster loss.

If you sustained physical damage to your business of any size, you may be eligible for up to $2 million in Business Physical Disaster Loans for the repair or replacement of real estate, inventories, machinery, equipment and all other physical losses. The deadline to apply for SBA physical damage loans is October 10, 2023.

To apply for any SBA loan, you must first register with FEMA at DisasterAssistance.gov. 

After registering with FEMA, businesses and homeowners who would like to apply for SBA loans should visit DisasterLoanAssistance.sba.gov.

Online: DisasterLoanAssistance.sba.gov

Phone: 1-800-659-2955

Email: disastercustomerservice@sba.gov

In-person: SBA Business Recovery Center at Hawaii Technology Development Corporation (590 Lipoa Pkwy., Building #A, Ste. 119 (Conference Room), Kihei, HI 96753). The center is open Monday-Friday 8:00am-5:00pm and Saturdays 10:00am-2:00pm.

More information is available by calling the Honolulu office: 808-541-2990 or visiting sba.gov.

• IRS Tax Relief
  The Internal Revenue Service announced that wildfire victims will have until Feb. 15, 2024, to file various individual and business tax returns and make tax payments.

• Maui Nui Strong

A list of resources including loans, for businesses affected by the wildfires.

• If your employment, including self-employment, was lost or interrupted due to the fires, visit huiclaims.hawaii.gov or call 808-984-8400 to apply for unemployment insurance benefits.

• Additional unemployment benefits related to the disaster are provided by the federal government for those individuals who do not qualify for the state’s unemployment insurance program. For more information on the federal Disaster Unemployment Assistance program, including benefit levels, visit oui.doleta.gov/unemploy/disaster.asp

• Modest Needs is a tax-exempt charity where donors can make small, emergency grants to low-income workers who’re at risk of slipping into poverty and for whom no other source of immediate help is available.

Email: doiqualify@modestneeds.org 
Phone: (844) 667-3776

• The Disaster Unemployment Assistance (DUA) program provides temporary benefits to people who, as a result of a major disaster, lost or had their employment or self-employment interrupted. For additional Unemployment Assistance, visit: https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4466

• Aloha United Way, 211
  211 provides information and referrals about emergency resources and services to Hawaii residents, which operates seven days a week between the hours of 7am and 10pm. Programs and resources include shelters, healthcare, food, school closures and much more.

Call, text, or chat 211

• American Red Cross of Hawaii
  Find an emergency shelter, or help finding a loved one who you lost contact with.

Find a shelter: call 1 800 RED CROSS (800-733-2767)

• Maui Economic Opportunity, Inc.
  Maui Economic Opportunity, Inc., (MEO) administers several County, State and Federally funded housing assistance programs and grants. Each program has different guidelines and requirements to best serve our community with varying levels of need. Each application received is reviewed by a Housing Specialist to determine what current program may be available to best meet the client’s needs. Apply online.
  Phone: (808) 249-2970
  Email: rap@meoinc.org
• The Department of Hawaiian Homelands
  655 Kaumualii St. Suite 1, Wailuku
  Phone: (808) 760-5120
• Council for Native Hawaiian Advancement Kupuna Rental Subsidy Program
  Phone: (808) 596-8155
  Email: dhhl@hawaiiancouncil.org
• House of Maui
  Started by the Hawaiʻi Housing Finance and Development Corporation, this program connects those who have lost their homes to the fires with Hawaiʻi homeowners who have vacant rooms, units, or houses they’re willing to offer on a temporary basis.
• Women in Need
  Assisting women and their families with transitional housing and other services.
  Phone: Oahu (808)486-1996 Kauai: (808) 245-1996
  Email: winhi@hawaiiantel.net
  Address: Oahu: 98-1238 Kaahumanu St. Ste. #403
  Kauai: 3136 Elua St, Lihue, HI 96766

• FACT SHEET: Biden-⁠Harris Administration’s Latest Actions to Support Communities Impacted by Maui Wildfires
• Emergency Proclamations by Governor Josh Green
• FEMA announces transitional sheltering
• FTC Resources - Picking up the pieces after a Disaster
• Insurance Claims Declaration: DECLARATION ISSUED TO FACILITATE INSURANCE POLICY CLAIMS FOLLOWING WILDFIRES

Mail Pickup for Lahaina Residents

USPS has announced that, effective immediately, Lahaina residents can pick up their mail at the Wailuku Post Office.

Customers normally served by the Lahaina Main and Lahaina Downtown Post Offices should temporarily pick up their mail at the dutch door in the lobby of the Wailuku Post Office at 250 Imi Kala Street, Wailuku, 96793.

• Hours for pick up are 7:00am - 6:00pm weekdays and Saturdays and 8:00am - 4:30pm on Sundays.
• Customers must present a photo ID for mail pick-up.
• In order to ensure that expected packages are available for pickup, customers are advised to confirm via tracking that the item has arrived at the local post office.

In addition to delivering mail and packages, USPS personnel at the Wailuku Post Office will be available to assist affected Lahaina customers with the process of forwarding their mail and/or changing their mailing addresses. USPS will make every effort to resume operations in Lahaina after west Maui roads become accessible. Many retail services including temporary forwards, stamps and more are also available anytime, online at USPS.com.

• Sept 8th Address on Wildfires
• Maui Wildfires Proclamations by Gov. Green

• Disaster Distress Helpline: Call or text 1-800-985-5990.
• Hawaii CARES 988
  Local crisis counselors are available 24/7 via phone, text, or chat to connect you with resources for mental illness, substance use, and suicide prevention, as well as services for children and adolescents.

Call or text 988, 24/7

If you do not have a phone number with an 808 area code, call the hotline directly at (808) 832-3100 or toll-free (800-753-6879)

Chat, 24/7 at https://988lifeline.org/chat

• Hawaii Utelehealth
  Free behavioral telehealth services
• SAMHSA – Substance Abuse and Mental Health Services Administration
  Disaster Distress Helpline –the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
  Services available in multiple languages.

Call or text 1-800-985-5990

SAMHSA Disaster Technical Assistance Center Guide – (PDF download)

Vulnerable Community Member Support

• Members of the community who are vulnerable and may not be able to make it to aid hubs include those with communication, connectivity, or language barriers. Perhaps there are some who are handicapped or simply afraid to go to the hubs. These people may be in need of medications, food, water, and other immediate aid. A group called Red Lightening installed Starlink Satellites to aid with communication. If you know of someone who is displaced or remote, who has not or cannot communicate with the aid hubs, please call this number to ask for help. Operations manager: Cami. She is local from Lahaina and is available to talk to you to learn more about anyone who may need help. 808-283-0353.

Keiki Support

• Mālama Ola Minute: Parent and caregiver’s guide to support ʻōpio during and after a natural calamity
• Clean Water Foundation. Water units will be donated to schools and water can be taken by keiki to their homes. www.cleanwaterfoundation.wa.org
• Try to get your keiki out in the sun. Fresh air and some time with other keiki will do a world of good for them. Learn how to help keiki cope with wildfire.
• Child & Family Service Disaster support hotline service. Connect callers with resources and disaster recovery help. Hotline: 808.515.HOPE (808) 515-4673 or Toll-free 855.550.HOPE (855-550-4673)

Caregiver Support

• To take care of our loved ones in time of crisis, we must care for ourselves first. Call Maui Community Mental Health Center (CMHC) at (808) 984-2150 or via email at mauiwellness@doh.hawaii.gov or in person at 121 Mahalani Street in Wailuku. Clinic hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. To accommodate immediate needs, the Center has expanded clinic hours on Saturday and Sunday from 8:00 a.m. to 4:30 p.m. After hours, contact Hawaiʻi CARES to speak to a local crisis counselor at 808-832-3100, 1-800-753-6879, or call/text/chat 988.
• Women Helping Women If you or someone you know needs help or work like to speak with someone about domestic violence, confidential help is available 24 hours a day 24-hour hotline: (808) 579-9581
  Office: (808) 242-6600 Email: info@whwmaui.net

Health Insurance Services

• HMAA Benefit Advisory: https://www.hmaa.com/news/benefit-advisory-maui-and-hawaii-island-wildfires/

Some of these services include insurance coverage extensions, payment extensions, removal of barriers to refill prescriptions both on and off island, primary care services over web and phone, and mental health & wellness support among other services.

• Disaster Legal Services (DLS) provides free legal help to low-income disaster survivors. If you're not able to get adequate legal services for your disaster-related needs, DLS may be able to help. DLS may help with –

  • Insurance claims for medical bills, loss of property, and loss of life.

  • New wills, powers of attorney, and other legal papers lost during the disaster.

  • Home repair contracts and contractors.

  • Problems with landlords.

  • Proof of home ownership.

  • FEMA appeals.

DLS attorneys are not FEMA employees. The services they provide are confidential and they do not share information with FEMA.

https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4464

Basic Needs Assistance

• Maui United Way Emergency Financial Assistance
  Maui United Way is offering $1,000 in emergency financial assistance to adults who lived in the fire impact zone and directly suffered loss or damage. Eligible applicants should apply as soon as possible. Funds can be received in a number of convenient ways including pre-paid Visa cards, PayPal, Venmo or direct deposit to personal bank accounts.

Apply online here or call 211 for help.

• “Help After a Disaster” Tool, translated in more than 25 languages.
• FEMA!! All individuals who were impacted by the Maui fires should apply for FEMA assistance ASAP. 

The fastest way to apply is on DisasterAssistance.gov. You can also apply through the FEMA mobile app or by calling the FEMA Helpline at 1-800-621-3362.

Have the following information available when you apply:

• A phone number and a reliable alternate in case FEMA needs to call you back;
• Address of the damaged property;
• Social Security number;
• Bank account information or direct deposit information including routing and account numbers;
• Insurance information (if you have insurance);
• Brief description of damages (if known);
• A mailing address;
• Pen and paper to write down your registration number.

FEMA officials also advise that impacted individuals begin their insurance claims ASAP.

Government disaster assistance only covers basic needs and usually will not compensate you for your entire loss. If you have insurance, the government may help pay for basic needs not covered under your insurance policy.

Loans

• The U.S. Small Business Administration encourages homeowners, renters, businesses and nonprofits to apply for low interest disaster loans. Homeowners and renters may also be eligible for SBA loans to repair or replace disaster-related damages to homes or personal property. If you are a homeowner or renter, FEMA may refer you to the SBA to apply for low-interest loans to replace or repair disaster-damaged real estate and personal property including automobiles.

The deadline to apply for SBA physical damage loans is October 10, 2023.

o   To apply for any SBA loan, you must first register with FEMA at DisasterAssistance.gov. 

o   After registering with FEMA, businesses and homeowners who would like to apply for SBA loans should visit DisasterLoanAssistance.sba.gov.

More information is available at DisasterLoanAssistance.sba.gov. Questions should be directed to SBA’s Customer Service Center via email at FOCWAssistance@sba.gov or phone at 800-659-2955, Mondays through Sundays from 4 am to 4 pm, Hawai‘i time.

Unemployment Benefits

·        If your employment, including self-employment, was lost or interrupted due to the fires, visit huiclaims.hawaii.gov or call 808-984-8400 to apply for unemployment insurance benefits.

Additional unemployment benefits related to the disaster are provided by the federal government for those individuals who do not qualify for the state’s unemployment insurance program. For more information on the federal Disaster Unemployment Assistance program, including benefit levels, visit oui.doleta.gov/unemploy/disaster.asp

• The Disaster Unemployment Assistance (DUA) program provides temporary benefits to people who, as a result of a major disaster, lost or had their employment or self-employment interrupted. For additional Unemployment Assistance, visit: https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4466

• I applied for assistance… what’s next?
• IRS Tax Relief
  The Internal Revenue Service announced that wildfire victims will have until Feb. 15, 2024, to file various individual and business tax returns and make tax payments.